Privacy Policy
Last updated: 2026
1. Introduction
Flexx Mortgage ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or otherwise interact with us.
2. Information We Collect
- Personal information you provide: name, email, phone number, loan scenario details, income range, and timeline.
- Financial information you choose to share during pre-qualification.
- Automatically collected: IP address, device/browser type, pages visited, and referring URLs via cookies and similar technologies.
3. How We Use Your Information
- To respond to inquiries and provide loan pre-qualification.
- To communicate with you about your application via phone, SMS, or email.
- To improve our website, services, and customer experience.
- To comply with legal, regulatory, and licensing obligations.
4. Sharing of Information
We do not sell your personal information. We may share information with: investors and lenders to underwrite your loan; service providers (CRM, hosting, analytics); and regulators or law enforcement when required.
5. Cookies & Tracking
We use cookies for site functionality and analytics. You may disable cookies in your browser, though some features may not work properly.
6. Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission is 100% secure, however.
7. Your Rights
You may request access, correction, or deletion of your personal information. California, Colorado, Virginia, and other state residents have additional rights under applicable laws (CCPA/CPRA, etc.). To exercise these rights, email info@flexxmortgage.com.
8. SMS / Text Messaging Consent
By providing your phone number, you consent to receive calls and text messages (including via autodialer) from Flexx Mortgage about your inquiry. Message and data rates may apply. Reply STOP to opt out.
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
10. Changes to This Policy
We may update this Privacy Policy. The "Last updated" date reflects the most recent revision.
11. Contact Us
Flexx Mortgage
800 Brickell Ave, Suite 437
Miami, FL 33137
Phone: (917) 536-8709
Email: info@flexxmortgage.com